Put a Family 1 Branch in your pocket!                                      (800) SpeedCU                                 Step-by-Step Instructions
                                                                                                            (800) 773-3328

♦  Use your cell or home phone
♦  Available 24/7
♦  Transfer between accounts, even transfer from a joint member's account
♦  Find out account balances on your account or that of a joint member
♦  Make loan payments
♦  Request a withdrawal by check from your account
♦  Verify automatic or payroll deposits
♦  Inquire if a specific check has cleared
♦  Get loan payment and balance information
♦  Change your PIN
♦  Place a stop payment on a check or checks
♦  Reorder checks
♦  Obtain statement copies
♦  Get dividend or interest information

SpeedCU is free.  The phone number is easy to remember - 800-Speed CU.  All you need is a touch-tone phone and a password that you select yourself . Then you just follow the prompts. What could be easier?

Contact us at savings@family1fcu.org and we'll get you enrolled; in fact, if you have a Family 1 ATM or Debit card, you only need to have us set up your PIN (password).

STEP by STEP - Using SpeedCU

Tips
♦    Biggest tip - SpeedCU will guide you step-by-step through any transaction
♦   You can key ahead at any time
♦   To enter the system the quickest way, when SpeedCU answers, hit 1, enter your member number and the first
      two initials of your last name, hit #, enter your PIN, hit # - then just follow the prompts.
♦   To back up, one prompt at a time, hit *

Prompts
1    Inquiries
        1    Specific account inquiries
        2    Account balances
        3    Cleared checks, deposits, withdrawals
        4    Payroll deduction information
        5    Loan inquiries
        6    Interest/dividend inquiry
2    Transfers
        1    Transfer between your share types or loan accounts
        2    Transfer from another member account on which you are a joint owner
3    Withdrawals
        1    Request a check withdrawal
4    Joint Member Account Inquiries
        1    Specific account inquiry
        2    Cleared check inquiry
        3    Deposit inquiry
        4    Withdrawal inquiry
        5    Specific check inquiry
5    Other Services
        1    Stop payment on a check
        2    Order new checks
        3    Change your password
        4    Order copies of statements
        5    Loan estimates
6    Enter a different member number